Privacy Policy

Effective Date: March 14, 2026

Leverage Automated LLC ("Leverage Automated," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit our website at leverageautomated.com (the "Site") or engage with our services.

1. Information We Collect

Information You Provide:

• Contact Form Submissions: When you submit a form on our Site, we collect your name, email address, company name, the answers you select, and anything you include in your message. Forms are delivered to us by Formspree.
• Scheduling: When you book a call, we use Calendly. Calendly collects your name, email, and any details you provide, under its own privacy policy.
• Email Communications: When you email us, we collect your email address and the contents of your message.
• Chat Assistant ("Ash"): Our Site includes an AI chat assistant. When you send it a message, the text you type and the preceding messages in that conversation are transmitted to our chat service at chat.leverageautomated.com. We store the message, the assistant's reply, and a turn counter in a conversation log for 7 days, after which the log is deleted automatically. Your IP address is not stored with the conversation — it is converted to a truncated one-way hash used only for rate limiting, alongside a two-letter country code. The chat widget sets no cookies and stores nothing in your browser. Please do not enter sensitive personal, health, or financial information into the chat.

Information Collected Automatically:

• Analytics Data: We use Google Analytics 4 (GA4) to collect anonymous usage data, including pages visited, time on site, referral source, device type, and general geographic location (city/region level). GA4 does not collect personally identifiable information by default.
• Cookies: We use cookies as described in our Cookie Notice.
• Log Data: Our hosting provider may collect standard server log data, including IP addresses, browser type, and access times.

2. How We Use Your Information

• To respond to your inquiries and communicate with you about our services
• To schedule and conduct discovery calls and assessments
• To improve our Site and understand how visitors use it
• To comply with legal obligations

We do not sell your personal information. We do not use your information for targeted advertising.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service Providers: Third-party tools that help us operate our Site (e.g., Google Analytics, Formspree for form processing, Calendly for scheduling). These providers process data on our behalf and are contractually obligated to protect it.
• AI Model Providers: To generate the chat assistant's replies, the text of your chat messages is sent to our model providers — Groq, and OpenRouter if Groq is unavailable. This applies only to what you type into the chat assistant.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.

4. Client Engagement Data

This Privacy Policy covers our website. Data handling for a client engagement is governed by the written agreement for that engagement. During client engagements:

• We deploy and operate automation systems inside the client's own environment
• Client data does not rest on Leverage Automated systems
• The client holds the vendor accounts — model providers, telephony, and automation platforms — in the client's own name
• We do not use client data to train AI models
• The solution belongs to the client, and continues to run if the engagement ends

5. Data Retention

We retain contact form submissions and email communications for as long as necessary to respond to your inquiry and maintain our business relationship. Analytics data is retained according to Google Analytics default settings (14 months). Chat assistant conversation logs are retained for 7 days and then deleted automatically. You may request deletion of your personal information at any time.

6. Your Rights

All Visitors:

• You may request access to the personal information we hold about you
• You may request correction or deletion of your personal information
• You may opt out of analytics tracking by using browser settings or the Google Analytics opt-out extension

California Residents (CCPA/CPRA):

• You have the right to know what personal information we collect, use, and disclose
• You have the right to request deletion of your personal information
• You have the right to opt out of the sale of personal information (we do not sell personal information)
• You have the right to non-discrimination for exercising your privacy rights

Washington State Residents:

• We comply with the Washington My Health My Data Act (MHMDA) for any consumer health data. Our Site does not collect health data.
• We comply with applicable Washington State privacy legislation

7. Security

We use reasonable technical and organizational measures to protect the information we collect. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

For privacy questions or to exercise your rights, contact us at:

Leverage Automated LLC
Seattle, WA
Email: [email protected]